Where is my order? What's the status of my order?

Deliveries may be delayed due to carrier constraints.

There is a record of every order you've placed available in your online ShopVCS account. You can access your past orders here: https://shopvcs.va.gov/customer/orders

You'll also receive a shipping confirmation email the minute we receive your shipment tracking information from the manufacturer. Remember, if you placed an order with items from multiple brands, each shipment will be arriving separately. You will receive a shipping confirmation email the minute we receive your shipment tracking information from the manufacturer. 

If you still have a question about an order you placed, click here to email us.