If your account is locked that means you have had too many failed log in attempts. Your account will be automatically unlocked in 24 hours; if you want to bypass this, please select the "forgot" password option. Once your password is reset you will have full access to your account. You must have access to the email address that is tied to your ShopVCS account in order to reset your password. Please check your spam and junk folders if you are unable to see it in your Inbox.