Most orders are processed within 24-48 hours and you can expect most orders to ship in 5 to 7 business days. Because most of our brands ship direct from their warehouses to your front door - so you know you're getting authentic gear straight from the manufacturer - shipping times can vary. If there are prolonged ship times, you can find this information on the product page on our site.
Please note that some orders may take longer to process and ship, including:
- APO/FPO shipments can take a little longer. Hang tight—your order is definitely on its way, and we’ll send you tracking numbers as soon as we have them.
- Made-to-order products or custom gear. You can find this information on the specified product page on our site.
How is my order shipped?
Most orders are shipped directly from the manufacturer, so shipping carriers may vary. Most orders are shipped using USPS, UPS/UPS SurePost or FedEx/FedEx SmartPost.
All APO/FPO and PO Box addresses ship USPS. Products that cannot be delivered to APO/FPO or PO Boxes will indicate this restriction on the product page of the GovX website.
Can I expedite shipping on my order?
Unfortunately, at this time, we do not offer expedited shipping on orders unless specifically indicated at time of purchase. For example, from time to time, we may run promotions that advertise guaranteed delivery by a certain date (especially for the holidays). Unless you have purchased during one of these promotions, ShopVCS cannot guarantee expedited delivery on any order.
However, please rest assured that ShopVCS and all our brand partners are dedicated to getting your order delivered as quickly as possible.
Both the ShopVCS team and every brand we work with is dedicated to delivering your order as quickly as possible. If you have any questions about an order, please call our all-American customer care team at 888.468.4617.
Phone support hours:
- Mon - Frid: 6am - 6pm PT
- Sat & Sun: 9am - 4pm PT